Getting to know the product
General Questions
What is Buy Sell Tracker?
Buy Sell Tracker is a web-based application that helps part-time and small-scale resellers organize inventory, record sales, track business expenses, and understand profit in one straightforward system.
Who is Buy Sell Tracker designed for?
It is designed for independent resellers, including people who source items from thrift stores, garage sales, flea markets, estate sales, auctions, and similar sources. It is not intended to be enterprise inventory or accounting software.
Do I need to install anything?
No. Buy Sell Tracker runs through a compatible web browser. You do not need to install desktop software.
Does it work on phones and tablets?
Yes. Buy Sell Tracker uses responsive layouts intended to work across desktop computers, tablets, and supported mobile devices. Some larger reports may be easier to review on a tablet or desktop screen.
Is Buy Sell Tracker accounting or tax software?
No. Buy Sell Tracker is a business record-keeping and organization tool. It does not provide accounting, bookkeeping, tax, legal, financial, or other professional advice. You remain responsible for reviewing your records and obtaining professional guidance when needed.
Try it before subscribing
Free Trial and Pricing
How long is the free trial?
Eligible new users receive a 14-day free trial.
Do I need a credit card to begin the trial?
No. Payment information is not required to begin the current free trial.
Will I be charged automatically when the trial ends?
No. Because payment information is not required to start, you must actively choose to subscribe before any subscription charge is made.
How much does Buy Sell Tracker cost?
The current subscription price is $9 per month after the free trial.
Can I cancel at any time?
Yes. Monthly subscriptions may be canceled. Access normally continues through the end of the current paid billing period, and cancellation stops the next recurring charge.
Are subscription payments refundable?
Monthly subscription charges are generally non-refundable once a billing period begins. Review the Refund Policy for complete details.
Will an annual subscription be offered?
Buy Sell Tracker may offer an annual subscription or other prepaid option in the future, potentially at a discount. No annual plan is promised or included in the current Version 1 offer.
What Version 1 includes
Features and Reports
What can I track in Buy Sell Tracker?
Version 1 includes inventory purchases, quantities, acquisition sources, descriptions, one inventory photo, recorded sales, item-related expenses, general business expenses, dashboard metrics, and reports.
Can I upload inventory photos?
Yes. Version 1 allows one photo to be attached to an inventory item.
Can I record partial sales from a multi-quantity lot?
Yes. You can record the quantity sold while Buy Sell Tracker updates the quantity that remains available.
Can I track expenses related to a specific item?
Yes. You can record item-related expenses against an inventory item, along with separate general business expenses.
What reports are included?
Version 1 includes reports for purchases, sales, business expenses, inventory status, and profitability.
Can reports be printed or exported?
Reports are designed to be print-friendly. Supported report data can also be exported to CSV for use with spreadsheet applications or other compatible software.
Will more features be added?
Buy Sell Tracker may continue to evolve based on real user needs and feedback. Future features are not guaranteed, and Version 1 marketing reflects only functionality currently available in the application.
Your account and records
Data and Security
Who owns the information I enter?
You retain ownership of the inventory, sales, expense records, photographs, notes, and other business information you enter into Buy Sell Tracker.
Can Buy Sell Tracker see my business information?
The application must store and process the records you enter so it can provide dashboards, calculations, and reports. Administrative activity logs may be reviewed for security, troubleshooting, and product-usage patterns. Review the Privacy Policy for more detail.
Is my account secure?
Buy Sell Tracker uses reasonable safeguards such as secure password hashing, authentication, email verification, access controls, and audit logging. No online system can guarantee absolute security.
What should I do if I think someone accessed my account?
Change your password as soon as possible and contact support@buyselltracker.com. Accounts may be temporarily suspended when suspicious activity is detected so ownership can be verified.
Should Buy Sell Tracker be my only copy of important records?
No. You should maintain independent copies of business, tax, inventory, sales, expense, and supporting records that you are required to keep.
Service availability and assistance
Availability and Support
Is Buy Sell Tracker available outside the United States?
Version 1 is currently intended for individuals and businesses operating within the United States. It is designed around U.S. currency and business practices. Laws, taxes, accounting standards, payment processing, and reporting requirements vary between countries, so the current application may not be suitable for international use.
Is Buy Sell Tracker guaranteed to be available at all times?
No. We strive to provide reliable access, but uninterrupted operation and any specific uptime level are not guaranteed. Maintenance, hosting issues, internet outages, security events, and other circumstances may affect availability.
How do I get help?
Use the Contact page or email support@buyselltracker.com.
What support is included during the free trial?
Free-trial support is primarily limited to login and account access, email verification, password reset, navigation questions, help locating existing features, and reporting suspected technical problems.
Does free support include bookkeeping or business consulting?
No. Free support does not include bookkeeping, tax preparation, accounting advice, business consulting, personalized training, custom reports, custom programming, or data entry.